Today’s Tourism Heads & Their Tales podcast focuses on the world of meeting planners, hotels, CVBs and booking technology. We sit down with hospitality veteran Tim Flors, SVP and Chief Customer Officer with Groups360.

Tim explains how his company is changing the very nature of group transactions. We learn about the philosophy behind Groups360, its rapid expansion, and its partnering with major global hotel chains. We hear how the company introduced instant bookings for meetings and dive into the tech that supports room blocks, attrition, BEOs, and the art of qualified leads. Plus the impact Groups360 is having on the meetings industry beyond hotels, DMO’s and meeting planners. This is a “must listen” episode.

Part One:

Part Two:

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